Shipping Policy
At Champion Everlasting Creations LLC, we carefully inspect and test every clock before it is packaged and shipped.
Shipping Within the United States
We currently offer shipping within the United States.
Our standard delivery time is approximately 7 days from the date your order is shipped.
Delivery times may vary slightly depending on the destination, shipping carrier, weekends, holidays, weather, or circumstances outside our control.
Order Processing
Orders are processed after successful payment. Once your order has been prepared and shipped, you will receive tracking information when available.
Tracking
When tracking information is available, it will be provided with your shipping confirmation. You can use the tracking number to follow your package through the carrier.
Incorrect Shipping Address
Please carefully review your shipping address before completing your purchase.
We are not responsible for delays or returned packages resulting from an incorrect or incomplete address provided by the customer.
If a package is returned to us because of an incorrect address, additional shipping charges may apply if you request that the order be shipped again.
Delayed or Lost Packages
Our estimated delivery time is approximately 7 days, but delivery is ultimately handled by the shipping carrier.
Unexpected delays may occur because of weather, holidays, carrier disruptions, or other circumstances beyond our control.
If your tracking information indicates that your package has been delivered but you cannot locate it, please first check your delivery location and contact the shipping carrier. You may also contact us at:
championeverlastingllc@gmail.com
Damaged Packages
Because our wall clocks may contain glass, please inspect your package promptly after delivery.
If your clock arrives with broken or cracked glass, please contact us within 7 days of delivery.
Please provide:
- Your order number
- Photos of the damaged clock
- Photos of the shipping box
- Photos of the packaging
Please keep the original packaging until your claim has been reviewed.
For complete details, please see our Refund Policy.
Customer Support
For questions about your order or shipment:
championeverlastingllc@gmail.com
We are happy to assist you.